Safety & Insurance | Koh Samui Watersports

SAFETY AND INSURANCE

Koh Samui Watersports by James Jetstar

STAYING SAFE

We all want our fun in the sun but staying safe around the water is a priority for our staff. We ask all visitors to the beaches to obey the flags. It is surprising how many people think that it is ok to go into the ocean when the red flag is flying. The ocean is a temperamental force of nature and the currents can be deceiving. Even strong swimmers have found themselves in trouble in the ocean. The inflatable beds brought at the local shops are not suitable on the ocean. The inflatables are too light and the water far too strong. Avoid swimming or playing in the water near the watersports. Koh Samui is a beautiful island and we wish our guests to enjoy the beaches. We also ask our guests to recycle their rubbish and keep the island the tropical paradise it is. Koh Samui Watersports reserve the rights to cancel the watersports or Island tours at short notice.

We will only cancel at short notice if it is beyond our capabilities or the weather is adverse.

LIFEGUARDS

The crews at Koh Samui Watersports are trained lifeguards. The lifeguards are only on duty when the watersports are open between 10:00 hrs to 18:00 hrs.

The watersports team have gained their lifesaving qualifications with the appropriate authorities. The staff update their life-saving skills on a regular basis. We pride ourselves on our impeccable safety record.

EQUIPMENT

INSURANCE

Koh Samui Watersports are fully insured to provide watersports to the general public. We hold the necessary permits and licenses as required by the Thai authorities. We ask before booking a watersports experience with Koh Samui Watersports you read the insurance disclaimer. You will be required to sign the consent form before you partake in the watersports. The insurance disclaimer once signed is enforceable. By signing the insurance declaration you are confirming you have read and understood the terms and conditions. Our Insurance does not cover personal injuries caused by negligence of the customer. All customers must hold their own insurance to cover for personal injury. For any further questions please Email: watersportskohsamui@gmail.com

Insurance Disclaimer: If you tamper or interfere or damage the equipment your insurance cover will be void immediately and the sports stopped immediately. No refund will be given for any lost time incurred. Koh Samui Watersports take no responsibility for customers personal injury for those who do not obey the safety procedures in place.

The watersports will be halted for any violation of the safety standards.

The insurance is automatically void for none compliance should there be an accident or incident causing damage or harm by the customer.

Full Insurance is provided by Koh Samui Watersports by James Jetstar.

Signing the Insurance Disclaimer confirms your understanding of the safety rules and guidelines. Any infringements of rules that put the safety of yourself and others at risk will result in the immediate cancellation of the tour. No refunds for lost time will given. Any damage to the equipment will be payable in full by the customer. The management/owner reserve all rights there are no exceptions the decision is final. A copy of our insurance is available at request by email.

Koh Samui's Watersports, only use high-quality sports equipment. The boats and the equipment are highly maintained on a regular basis by fully trained operatives. We do not use defective or worn equipment and the majority of our equipment is less than 18 months old. We hold the necessary maintenance certificates as required by the Thai authorities.

COMPLAINTS

If you wish to make a complaint about any aspect of the service offered please email the owner directly in confidence at jamesjetstar@gmail.com